1. Definitions

For full understanding and acceptance of these terms and conditions, the following terms,whether singular or plural, shall have the meanings described below:

Owner: Po-Bo Srl, headquartered at Borgata Caminali 45, La Morra (CN), 12064,VAT/Tax Code 04126420043, fully paid-up share capital €10,000.00, PEC address:po-bo@pec.it

Application: the Po-Bo website and application

User: any person who accesses and uses the Application

Content: any textual or multimedia element present in the Application, includinglistings, ads, reviews, images, etc.

Terms: this agreement governing the relationship between the Owner and Users.

2. Detailed Information about the Application

The Application provides Users with a CRM SaaS offering the following features:
• Generation of e-stores on the client’s website for the sale of products and services
• Configuration of POS for in-person and online sales
• Setup of products and services
• Setup of discounts
• Setup of user profiles and related permissions
• Channel manager functionality capable of synchronizing with external OTAs
• QR code generation
• Calendar-based booking management

3. Scope of the Terms

Using the Application implies full acceptance of these Terms by the User. If the User doesnot accept these Terms or any other notice, legal disclaimer, or policy referenced herein,they may not use the Application or related services.

These Terms may be amended at any time. Any changes will take effect upon publicationwithin the Application.

Before using the Application, the User is required to read the Terms carefully and save orprint them for future reference.

The Owner reserves the right to modify at any time — even after registration — the graphicalinterface, content, and structure of the Application, or any other element relevant to itsfunctionality and operation, providing Users with any necessary instructions.

4. Registration

To use the features of the Application, Users must register by providing complete andtruthful information in the registration form and fully accept the privacy policy (https://pobo.com/privicy-policy) and these Terms.

Users are responsible for safeguarding their access credentials, which must be usedexclusively by the User and not shared with third parties. The User agrees to keepcredentials confidential and to immediately inform the Owner if they suspect misuse orunauthorized disclosure.

The User guarantees that the personal information provided during registration is true andaccurate and agrees to hold the Owner harmless from any damage, compensation, orpenalty arising from any violation of these registration or credential security rules.

5. Account Deletion and Closure

Registered Users may stop using the Application at any time and deactivate or request thedeletion of their account via the Application interface, where available, or by sendingwritten notice to: info@po-bo.com.

In case of violations of the Terms or applicable laws, the Owner reserves the right tosuspend or terminate the User’s account at any time without prior notice.

6. User-Submitted Content

Users may upload Content to the Application, provided such content is not illegal (e.g.obscene, threatening, defamatory, pornographic, abusive), misleading, or otherwiseharmful to the Owner or third parties. Content must not infringe on privacy, intellectual orindustrial property rights, and must not contain viruses, political propaganda, unsolicitedcommercial messages, bulk emails, or any form of spam. In the event of a dispute, the Userassumes full responsibility and agrees to indemnify the Owner from any loss, damage, orexpense.

Users warrant that content is uploaded via their own account and that they are of legal age.For minors, parental consent is required.

The User is solely responsible for the use of the Application, especially regardingpublication, consultation, content management, and interaction with other Users, and issolely liable for the legality, accuracy, and completeness of their content.

It is prohibited to:
• Use an email address not owned by the User
• Use another User’s credentials or personal information
• Misrepresent the origin of content

The Owner does not guarantee real-time monitoring of submitted Content and reserves theright to remove, move, or edit any content deemed, at its sole discretion, illegal, offensive,defamatory, obscene, or infringing upon copyright/trademark laws.

Users grant the Owner a non-exclusive, global license to use the submitted Content. TheOwner may, directly or through trusted third parties, use, modify, copy, publish, distribute,publicly perform, create derivative works, host, index, store, annotate, adapt, and transmitany content (including images, text, audio, or video) submitted by Users.

Submitted content will not be returned, and the Owner is not responsible for its loss,alteration, or destruction.

The following are strictly prohibited without express authorization from the Owner:
• Automated ad uploading systems
• Mass publishing or management of ads on behalf of third parties
• Resale of the Owner's services to third parties

7. Intellectual and Industrial Property Rights

All content on the Application, including text, documents, trademarks, logos, images,graphics, layout, and adaptations, are protected by copyright and trademark laws. TheApplication may also include third-party content used with express permission. Except forpersonal use, it is prohibited to copy, modify, distribute, or publish content without writtenauthorization from the Owner.

8. Warranty Disclaimer

The Application is provided "as is" and "as available," with no express or implied warranties.The Owner does not guarantee that the Application will meet Users’ needs, be error-free, orfunction uninterrupted or virus-free.

The Owner will strive to maintain 24/7 access to the Application but shall not be liable forany unavailability or operational disruption. Access may be suspended temporarily andwithout notice for system failures, maintenance, or force majeure.

9. Limitation of Liability

Except in cases of willful misconduct or gross negligence, the Owner shall not be liable forservice disruptions due to issues beyond their control (e.g. internet failures).

The Owner shall not be responsible for any damage, loss, or cost arising from the nonfulfillment of the agreement due to causes not attributable to the Owner.

The Owner disclaims liability for fraudulent or unlawful use of credit cards or otherpayment systems by third parties.

The Owner shall not be liable for:
• Any business opportunity lost or indirect damages not directly caused by a breachof contract
• Improper or inappropriate use of the Application by Users or third parties
In any event, the Owner’s total liability shall not exceed twice the amount paid by the User.

10. Force Majeure

The Owner shall not be held liable for failure or delay in fulfilling obligations due to forcemajeure or unforeseeable circumstances beyond their control.
Fulfillment of obligations shall be suspended for the duration of such events. The Ownerwill make every reasonable effort to find solutions and resume normal operations.

11. Links to Third-Party Sites

The Application may contain links to third-party websites or apps. The Owner has nocontrol over these and is not responsible for their content.

If third-party services are accessed via the Application, their respective terms andconditions shall apply. The Owner assumes no responsibility for those services.

12. Privacy

Personal data protection and processing are conducted in accordance with the PrivacyPolicy available at: https://po-bo.com/privicy-policy

13. Applicable Law and Jurisdiction

These Terms are governed by Italian law

For professional Users, any disputes regarding the Application shall fall under thejurisdiction of the courts where the Owner is headquartered.
For consumer Users residing in Italy, jurisdiction is with the User's place of residence ordomicile. Consumers may also choose to take action in another court as per Article 66-bisof the Consumer Code and Articles 18–20 of the Italian Civil Procedure Code.
For EU consumers residing outside Italy, more favorable and non-waivable consumerprotection laws of their country may apply, especially regarding the right of withdrawal andlegal warranty rights.

14. Online Dispute Resolution for Consumers

The platform is available at: https://ec.europa.eu/consumers/odr/

Terms and Conditions